| "Thank you for your
able assistance in converting my heating system from electric to gas. The men you sent to
do that job, as well as the plumbing work, were not only capable, but also very customer
oriented. They were courteous and patient. I look forward to a long relationship with
Capitol Oil." Sue H.
Davis
"I am writing to express my
appreciation for the service I received from your employees yesterday. When I called, I
spoke to Norma, who was not only professional, but accommodating. Earlier yesterday,
another plumbing company had refused to halp me, insisting that I had to accommodate their
schedule, despite my telling them that I could not take a day off from work to wait for
them to show up at my house. Norma, however, immediately offered to call me at work and
let me know when I could meet your people at my house, which I really appreciated. When I
arrived at my house, Butch was already there. He was friendly, knowledgable, and very
willing to answer all of my questions. He also cleaned up after himself, leaving the house
exactly as he had found it. Based on the service that these people provided, I plan to
purchase my heating oil from your company and, of course, any plumbing and heating
services I require in the future"
Kathryn E. Farr
"We thank you at Capitol Oil &
Service Company for the prompt and efficient service rendered to us. Another very
important factor that we were pleased with was the high standard Capitol Oil maintained.
The service men, Ken and Brock, did a great job and we would like to thank them for being
patient and considerate in answering all of our questions. They presented themselves in a
neat and courteous manner, unlike some other company service men who look so scruffy.
Thank you once again and we look forward to next Spring when we'll have our new
air-conditioning installed."
Pearl Rhymer |
